Contact information
💌 Contact Us
We're always happy to hear from you!
Whether you have a question about an order, need help choosing a product, or simply want to get in touch, our team is here to help. ✨
For general enquiries, order support, or product questions, please email us at:
We aim to respond within 1–2 business days.
Need a quick answer?
Send us a WhatsApp message:
+27 507 7817
Our team will get back to you as soon as possible during our support hours.
📍 Location
Pretoria, South Africa 🇿🇦
Novah is an online-only store, proudly serving customers across South Africa.
🚚 Shipping
We currently deliver nationwide within South Africa.
Estimated delivery: 8–12 business days
FREE Standard Shipping: On orders over R1,300
💜 We're Here to Help
At Novah, we believe great customer service is just as important as great products.
Whether you need assistance before placing an order or support after your purchase, we're always happy to help. No question is too small—we're just a message away. ✨
Thank you for choosing Novah. 🌸
We truly appreciate your support and look forward to making your shopping experience simple, enjoyable, and stress-free.